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eHOW Members: An Unhappy Bunch!

Wednesday, April 14th, 2010

eHOW recently switched to using Demand Studios for content rather than accept direct contributions from its members. The move stunned eHOW users, leaving many of them angry while others feeling confused, and yet others used the incident as an opportunity to plug competing sites. I had joined eHOW less than a month ago and never got the chance to submit any “how to” articles since their editing interface wasn’t working. However, I did have the chance to ask active members for their reaction to the sudden turn of events at eHOW.

Photo by Derek Kimball

Note that a number of members have been accepted automatically into Demand Studios if they met certain performance criteria during the time they wrote articles for eHOW . Most of those who responded to my query weren’t accepted and thus would have to apply for acceptance at Demand Studios through an application that even requires the upload of a c.v. Not all the users who were pre-accepted were jubilant. Dustin, who qualified for Demand Studios responds: “No, I won’t be publishing any new articles through DS due to the fact that as soon as you publish a new article you lose all ownership rights and can’t supply YOUR content anywhere else…” Most members would fit into the same category as Dustin, authors who syndicate their articles to many different sites, thus having to submit exclusive content is a sticking point for them. However, exclusivity only applies to paid assignments by Demand Studios, as opposed to completely original works.

Some members are deleting the content they uploaded to eHow before the switch, such as images, worried about losing their copyright to Demand Studios . One such user told me “You are selling everything (for a few cents) to Demand — but they can use your works anywhere and not pay you anymore“.

formythreeboyz, one of many confused members, writes “Not too sure what I plan on doing. I got really excited and had a lot of fun writing for Ehow…I am just waiting to hear what I am supposed to do next.” Another user expressed fear of Demand Studios’ application process: “As their name says, they are very demanding and I don’t qualify“. While still another worries about their true intentions: “I would just be providing them with information for their email marketing list, which they might sell to others“. Finally, there’s the member who claims eHow deliberately deleted articles, causing users to not qualify for automatic participation in Demand Studios. Snowfence believes eHow’s future is bleak: “What is eHow supposed to become now? A playground?! Geez…

Some eHOW writers are more hopeful about the change. ” I am hoping this switch will at least correct ALL the publishing issues. It is no fun when Ehow never seemed to work properly.“, writes one of them. Could the notorious technical flaws have been one of the things that prompted them to abandon the community format that had been so successful?

Cynicism abounds among the disenchanted members, one of which, John, says: “So now I can’t write for eHow or Demand Studios! Oh well, I’m going to focus on writing for myself!” Did eHOW err? To quote one member: “Overall I am sad to see a good thing come to an end.”

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eHow Springs Big Surprise on its Members

Tuesday, April 6th, 2010

eHow, one of the largest user contributed article archives on the web, announced a sudden policy change. Starting April 13, they will no longer accept direct submissions via eHow. Instead, all  writers will be required to be members of Demand Studios, a subsidiary of parent company Demand Media.

Image by Svilen Milev

To be accepted into Demand Studios, authors are required to fill-out an online application and attach a resume as well as writing samples. Writers will submit their articles through Demand Studios, whose editors will thoroughly review every contribution for quality before accepting or rejecting them.

eHow claims that the goal is to improve the quality of its content, but most existing members  don’t appear to be enthralled by the move.  eHow says that its best and most prolific contributors are automatically accepted into Demand Studios, but that due to the large number of writers,  their entrance into the new system will be staggered.  Another new feature is that writers will be paid fixed amounts if they take a suggested assignment. Under the present system,  authors earn small commissions based on their article’s popularity.

It’s worth noting that eHow content provided by Demand Studios isn’t anything new, as a portion currently already originates from that source. The main difference is that eHow is morphing from a friendly how-to article emporium where anybody can participate, into a more serious, restrained and controlled medium. Will contributing users, who are  in their majority using eHow to promote their own web sites, desert en masse? Doubtless many of those  who aren’t automatically accepted will, as they won’t qualify for Demand Studios or won’t even go through the application process. For them, there will be no compelling reason to stay on board.

It will be interesting to see how big a hit eHow will take in visits and page views over the coming months, which will translate into lost revenues via less Google AdSense clicks, currently the main source of income for the company. They simply cannot replace the massive amount of content produced by their current non-professional authors. Perhaps the real reasons for eHow’s metamorphosis  will come to light further on.

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